Sr Manager, Regional Field Application Specialist- Seattle/Denver/SLC/Las Vegas/Phoenix
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Location: , United States
Position Type: Unfixed Term
Job Function: Sales & Key Account Management
A family-owned company, bioMérieux has grown to become a world leader in the field of in vitro diagnostics. For almost 60 years and across the world, we have imagined and developed innovative diagnostics solutions to improve public health. Today, our teams are spread across 44 countries and serve 160 countries with the support of a large distribution network. This includes our SLC site, formerly known as BioFire Diagnostics.
Position Summary:
This position provides for management of the effective and efficient implementation of bioMérieux’s diagnostic product line within an assigned geographic Region. Coordinated efforts with other cross-functional departments to provide world-class customer service, training and support through the promotion of teamwork and cooperation, removal of barriers to productivity, creation of a positive work environment and leadership by example.
Responsibilities:
- Coordinate Regional applications support, training, troubleshooting and consultation to internal and external customers for diagnostic test systems marketed by bioMérieux.
- Identification of cross-functional needs, evaluation of proposed solutions, and development of implementation plans and successful execution based on established timelines.
- Determine best practices and work with department management to align on identified best practice going forward.
- Provide leadership, enforce company policies and procedures, facilitate communication among front line staff, set priorities and coordinate teamwork among customer facing groups to achieve world class customer satisfaction.
- Motivate team members to achieve goals and objectives through individual coaching, staff meetings and routine reporting; implement corrective action process as required.
- Ensure proper training and development is provided for employees.
- Deliver assigned service revenue goals through existing and newly created service offerings.
Studies and Experience:
- Four year Degree in business, technical or life science field.
- 2-4 years Managerial experience.
- Broad based knowledge of bioMérieux Service, Sales and Training operations desired.
Skills and Qualifications:
- Demonstrate exceptional leadership skills, able to work independently, effectively multitask to meet deadlines and competing priorities in a fast paced environment.
- Proficient in Windows OS, MS Office programs.
- Excellent interpersonal, diplomacy, and verbal and written capabilities.
- Exhibit sound decision-making ability, including problem resolution and setting and achieving customer expectations.
Please be aware that recruitment related scams are on the rise. Fraudulent job postings are being placed on other websites, and individuals posing as bioMérieux Talent Acquisition team members are reaching out via email or text message in an attempt to collect your personal and confidential information. In some cases, these scammers are also conducting bogus interviews prior to extending fraudulent offers of employment. Beware of individuals reaching out using general phone numbers and non-bioMerieux email domains (i.e. Hotmail.com, Gmail.com, Yahoo.com, etc.). If you are concerned that an interview experience or offer of employment might be a scam, please make sure you are searching for the posting on our careers site https://careers.biomerieux.com/ or contact us at [email protected].
BioMérieux Inc. and its affiliates are Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Please be advised that the receipt of satisfactory responses to reference requests and the provision of satisfactory proof of an applicant’s identity and legal authorization to work in the United States are required of all new hires. Any misrepresentation, falsification, or material omission may result in the failure to receive an offer, the retraction of an offer, or if already hired, dismissal. If you are a qualified individual with a disability, you may request a reasonable accommodation in BioMérieux’s or its affiliates’ application process by contacting us via telephone at (385) 770-1132, by email at [email protected], or by dialing 711 for access to Telecommunications Relay Services (TRS).
