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Warranty Contract Specialist

Location: Salt Lake City, UT, United States
Position Type: Unfixed Term
Job Function: Finance

A family-owned company, bioMérieux has grown to become a world leader in the field of in vitro diagnostics. For almost 60 years and across the world, we have imagined and developed innovative diagnostics solutions to improve public health. Today, our teams are spread across 44 countries and serve 160 countries with the support of a large distribution network. This includes our SLC site, formerly known as BioFire Diagnostics.


Job Summary

This role is responsible for inputting and maintaining all SAP required data for Service Contracts (Manufacturer’s and Extended Warranties) for the North America division of the company. This position is directly responsible for supporting the day-to-day operational activities of the Service Sales team. 


Essential Job Duties and Responsibilities

  • Perform all work in compliance with company quality procedures and standards.
  • Create Service contracts in SAP.
  • Ensures all required documentation is received before inputting service contracts in SAP.
  • Create the billing plans for Service contracts.
  • Support Service Sales through the timely and accurate entry of Bookings Packages.
  • Support Service Sales through the timely and accurate completion of Service History Reports as required.
  • Support Service Sales through timely and accurate report creation and reconciliation as required.
  • Maintain customer records in Service Agreements database.
  • Administer contract entitlements creation and billings in ERP system with high accuracy.
  • Resolve service contract billing disputes as required.
  • Manage extended warranties email inbox.
  • Manage technical objects within the service contracts.
  • Assist with internal and external audits as required.
  • Assist with month end and year end close activities and related journal entries as required.
  • Other duties and special projects as assigned.


Training and Education

Associate’s degree in Accounting or equivalent work related experience is required. Bachelor’s degree in Accounting is preferred.            



Minimum of two years accounting experience; preferably in a contract management.


Knowledge, Skills and Abilities

  • Proficient with Microsoft office suite: Excel, Word, PowerPoint; advanced excel skills necessary
  • Excellent communication skills, both verbal and written
  • Effective organization, attention to detail and the ability to meet deadlines are essential
  • Understanding of general accounting principles, to include debits, credits, fixed asset accounting and general ledger account reconciliations
  • Data analysis skills including exporting/importing data, data reporting in excel and ERP


Physical Requirements

May be asked to lift and move boxes weighing 50 lbs. or less.


BioMérieux Inc. and its affiliates are Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Please be advised that the receipt of satisfactory responses to reference requests and the provision of satisfactory proof of an applicant’s identity and legal authorization to work in the United States are required of all new hires. Any misrepresentation, falsification, or material omission may result in the failure to receive an offer, the retraction of an offer, or if already hired, dismissal. If you are a qualified individual with a disability, you may request a reasonable accommodation in BioMérieux’s or its affiliates’ application process by contacting us via telephone at (385) 770-1132, by email at [email protected], or by dialing 711 for access to Telecommunications Relay Services (TRS).

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