This job posting is no longer active.
Location: Basingstoke, United Kingdom
Position Type: Unfixed Term
Job Function: Supply Chain
A family-owned company, bioMérieux has grown to become a world leader in the field of in vitro diagnostics. For almost 60 years and across the world, we have imagined and developed innovative diagnostics solutions to improve public health. Today, our teams are spread across 45 countries and serve 160 countries with the support of a large distribution network.
Come and join a family-owned global company with a long-term vision, and a human-centered culture.
We are seeking a Customer Supply & Installed Base Manager to join our UK/Ireland Customer Service team!
This new role will be responsible for organizing and managing the Customer Supply & Install Base admin team to ensure customer satisfaction through order management, product delivery & equipment installation, invoicing, complaint handling, and service contract management. This role will cover both Clinical and Industry and will be reporting strong line to UK/IE Supply Chain Manager and dotted line to the UK/IE Customer Service Manager.
This position is a key pillar in transforming our organisation into an agile, great place to work that is customer centric. This is a great opportunity to build a talented team in a unique Cluster transformation momentum for us!
This position is responsible for 6-8 direct reports and will require presence in our Basingstoke office (hybrid working policy).
What will be your responsibility within bioMérieux?
Manage the Customer Supply (50%) & Installed Base admin team (50%) to ensure the following:
Who are you?
Studies and Experience
Skills and Qualifications
What do we offer?
We offer a competitive salary and benefits package, hybrid working policy along with the possibility to grow and develop within a world leading, international company with a purpose of serving public health!
bioMérieux welcomes applications from all individuals, regardless of race, national origin, gender, age, physical characteristics, social origin, disability, union membership, religion, family status, pregnancy, sexual orientation, gender identity, gender expression or any unlawful criterion under applicable law. We are committed to treating all applicants fairly and avoiding discrimination.