Location: , United States
Position Type: Unfixed Term
Job Function: Customer Service
A family-owned company, bioMérieux has grown to become a world leader in the field of in vitro diagnostics. For almost 60 years and across the world, we have imagined and developed innovative diagnostics solutions to improve public health. Today, our teams are spread across 44 countries and serve 160 countries with the support of a large distribution network. This includes our SLC site, formerly known as BioFire Diagnostics.
Primary Purpose and Overall Objective of the Job:
Installation / Un-installation instruments
Troubleshooting instruments (visit or over phone or by tele-maintenance)
Maintenance placed instruments and instruments under contract
Provide the customers with technical information and services related to our instruments (e.g. Remote access )
Good spare parts handling (Order planning / using)
Reporting to the SE manager (feedback)
Complains handling and managing.
Studies and Experience:
Experience in biomedical applications
Skills and Qualifications:
Able to use and work with tools and hardware
Communication skills. Able to work as a part of a team
BioMérieux Inc. and its affiliates are Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Please be advised that the receipt of satisfactory responses to reference requests and the provision of satisfactory proof of an applicant’s identity and legal authorization to work in the United States are required of all new hires. Any misrepresentation, falsification, or material omission may result in the failure to receive an offer, the retraction of an offer, or if already hired, dismissal. If you are a qualified individual with a disability, you may request a reasonable accommodation in BioMérieux’s or its affiliates’ application process by contacting us via telephone at (385) 770-1132, by email at [email protected], or by dialing 711 for access to Telecommunications Relay Services (TRS).