Digital Employee Experience Coordinator
Location: Durham, United States
Position Type: Unfixed Term
Job Function: Project/Program Management
A family-owned company, bioMérieux has grown to become a world leader in the field of in vitro diagnostics. For almost 60 years and across the world, we have imagined and developed innovative diagnostics solutions to improve public health. Today, our teams are spread across 44 countries and serve 160 countries with the support of a large distribution network. This includes our SLC site, formerly known as BioFire Diagnostics.
Digital Employee Experience (DEX) is part of the Digital Transformation at bioMérieux and encompasses the employee’s holistic interaction with technology in their work environment. DEX aims to simplify employees’ lives through the use of digital tools, including our two flagship offers: our employee portal bob (based on Microsoft Sharepoint) and WeDev citizen development service (based on Power Automate and Power Apps).
The DEX Product Coordinator will be vital in supporting the overall DEX offer – gathering and analyzing product performance data, collaborating with Change Management to promote product roadmaps and helping internal stakeholders understand the value in our products. You will also assist our product owners in identifying opportunities for alignment in roadmap planning and change management activities as well as supporting product lifecycle management.
Responsibilities:
Guide the bob and Citizen Development product owners in the development and the iterations of the product roadmaps, while prioritizing the product backlogs and identifying opportunities for alignment
Develop and enforce bob & Citizen Development lifecycle management policies and procedures
Define, Monitor & Regularly report the bob and Citizen Development KPIs in collaboration with the product owners and Digital Transformation Program Performance team
Identify new ways to gather employee needs that can lead to concrete action plans
Along with the DEX team, build & maintain good relationships and interactions with global, regional and local business stakeholders to ensure the synchronization of the different strategies and initiatives
Support change management activities, including identifying opportunities to promote DEX products and collaborating with the IS EEC Adoption Manager to ensure alignment
Partner with product owners to manage and support the bob Contributors Community and Citizen Developer Community, including providing timely updates and conducting basic trainings
Create and animate DEX Team meetings in partnership with DEX Director to ensure alignment on key topics
Studies and Experience:
Bachelor’s or Master’s Degree (preferred) in relevant field with project management capabilities
Minimum 5 years of experience in a relevant field (e.g., Business Administration, Communication, Information Technology, HRIS, Marketing, Program Management, Digital Transformation)
2+ years of project management experience
Skills and Qualifications:
Extreme level of comfort with digital tools and have a willingness to expand your digital skills
Self-starter with continuous improvement mindset
Strong knowledge of Microsoft 365 ecosystem and collaboration tools (e.g., Klaxoon)
Excellent organizational skills and ability to manage competing priorities
Fluent English speaker
Please be aware that recruitment related scams are on the rise. Fraudulent job postings are being placed on other websites, and individuals posing as bioMérieux Talent Acquisition team members are reaching out via email or text message in an attempt to collect your personal and confidential information. In some cases, these scammers are also conducting bogus interviews prior to extending fraudulent offers of employment. Beware of individuals reaching out using general phone numbers and non-bioMerieux email domains (i.e. Hotmail.com, Gmail.com, Yahoo.com, etc.). If you are concerned that an interview experience or offer of employment might be a scam, please make sure you are searching for the posting on our careers site https://careers.biomerieux.com/ or contact us at [email protected].
BioMérieux Inc. and its affiliates are Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Please be advised that the receipt of satisfactory responses to reference requests and the provision of satisfactory proof of an applicant’s identity and legal authorization to work in the United States are required of all new hires. Any misrepresentation, falsification, or material omission may result in the failure to receive an offer, the retraction of an offer, or if already hired, dismissal. If you are a qualified individual with a disability, you may request a reasonable accommodation in BioMérieux’s or its affiliates’ application process by contacting us via telephone at (385) 770-1132, by email at [email protected], or by dialing 711 for access to Telecommunications Relay Services (TRS).
