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Global Solution Manager (Ind)

This job posting is no longer active.

Location: Chicago, United States
Position Type: Unfixed Term
Job Function: Marketing

A family-owned company, bioMérieux has grown to become a world leader in the field of in vitro diagnostics. For almost 60 years and across the world, we have imagined and developed innovative diagnostics solutions to improve public health. Today, our teams are spread across 44 countries and serve 160 countries with the support of a large distribution network. This includes our SLC site, formerly known as BioFire Diagnostics.

We are looking for a Global Solution Manager, Identification  who will work and grow within the Global Marketing Healthcare Department.  This position will report to the Global Marketing Director.


Position Summary

The  be responsible for the product planning and its execution throughout the life cycle for instruments, reagents and software related to current and future iterations of identification methods. This position collaborates closely with R&D, Scientific Affairs, Sales, Global Industry Customer Service, Supply Chain, adjacent marketing functions (both global and local subsidiaries worldwide).


Primary Duties (80%)

•    Ensuring the entire customer support process is established for both pre and post sales; including but not limited to availability of associated services

•    Building the yearly strategic product/range marketing plan: monitoring and assessing market share and total available market, customer segmentation, product features, price, commercial deployment, sales support and training.

•    Designing Brand marketing plans and marketing guidelines; with communication and campaign strategies and executing these with the support of the Communication Department and in close collaboration with Regions and Subs ensuring customer satisfaction and innovation adoption.

•    Innovation: Develop the range taking into account sales, segment marketing, R&D and customer service insights among others ; and considering market trends around digitalization creating synergies across Healthcare portfolio

•    Leading Lifecycle management activities, by ensuring achievement of profitability objectives coming from the core business strategy: sales, profitability, customer satisfaction…

•    Ensuring range availability: price definition, product availability, reference management in SAP, complaint handling

•    Developing and maintaining close relationships with key opinion leaders (KOL) and key accounts to capture customer experience and engage them in product launches and execution in our subsidiaries

•    Using Voice of Customer approach to evolve the range by ensuring that customer needs are understood by project teams (by prioritizing project specifications and presenting a business plan) and taking into account sales, segment marketing, R&D and customer service insights


Additional responsibilities (20%) includes:

•    Lifecycle management activities and customer support of A01, A02, A03 ranges and custom media in relation with the Environmental Monitoring team

•    Ensuring range availability: supply support, price definition and policy implementation execution & monitoring, product availability, reference management in SAP, complaint handling



•      Bachelor’s Degree in life sciences or process engineering.

•      At least 2-5 years of experience as Product Manager in the pharmaceutical industry or life sciences;

•      Strong business acumen; MBA is  a plus.

•      Fluent in English, and French is a plus.

•      Recognized for your leadership and communication skills and have the ability to distill complex topics into simple and  clear messages for different stakeholders.

•      Have a strong team spirit and are customer oriented.

•      Results oriented with the ability to establish priorities and meet deadlines.

•      Willing and able to support subsidiaries outside of local business hours.

•      Willing to travel both domestically and internationally 30-50% of the time when the sanitary conditions will allow it.

•      This position is located in Chicago IL.



Please be aware that recruitment related scams are on the rise. Fraudulent job postings are being placed on other websites, and individuals posing as bioMérieux Talent Acquisition team members are reaching out via email or text message in an attempt to collect your personal and confidential information. In some cases, these scammers are also conducting bogus interviews prior to extending fraudulent offers of employment. Beware of individuals reaching out using general phone numbers and non-bioMerieux email domains (i.e.,,, etc.). If you are concerned that an interview experience or offer of employment might be a scam, please make sure you are searching for the posting on our careers site or contact us at [email protected].

BioMérieux Inc. and its affiliates are Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Please be advised that the receipt of satisfactory responses to reference requests and the provision of satisfactory proof of an applicant’s identity and legal authorization to work in the United States are required of all new hires. Any misrepresentation, falsification, or material omission may result in the failure to receive an offer, the retraction of an offer, or if already hired, dismissal. If you are a qualified individual with a disability, you may request a reasonable accommodation in BioMérieux’s or its affiliates’ application process by contacting us via telephone at (385) 770-1132, by email at [email protected], or by dialing 711 for access to Telecommunications Relay Services (TRS).

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