Join our Talent Network
Skip to main content

Service Solution Corporate Account Manager

Location: Durham, NC, United States
Position Type: Unfixed Term
Job Function: Sales & Key Account Management

A family-owned company, bioMérieux has grown to become a world leader in the field of in vitro diagnostics. For almost 60 years and across the world, we have imagined and developed innovative diagnostics solutions to improve public health. Today, our teams are spread across 44 countries and serve 160 countries with the support of a large distribution network. This includes our SLC site, formerly known as BioFire Diagnostics.

Description

Primary Purpose and Overall Objective of the Job:
The purpose of this job is to (1) maintain and establish growth of the current service agreement base and create new business opportunities through IDN and Corporate Service Compliance and Biomedical Engineering (BME) Agreements and Service Marketing programs leading to increased revenues and contract coverage rate for the company and (2) support the development and execution of both internal and external communications regarding the service portfolio and service value to support the bioMerieux Field Sales and Service teams.  
Main Accountabilities: 
•Grow sales of bioMerieux service contracts through IDN and Corporate Service Compliance and BME Agreements to achieve annual sales growth objectives.
  • Coordinate sales efforts between corporate offices and field organizations to obtain national focus and drive sales pipeline for bioMerieux services.
  • Prepare deal strategies and account plans and review with service sales management.
  • Negotiate deal terms and conditions and pricing with customers.
  • Implement new contracts and manage sales activities relative to those contracts.
  • Conduct regular business reviews with IDN Corporate Accounts and Service Management.
  • Work closely with Regional Sales and Service Management to demonstrate service value to customers and optimize total service profitability.
             Support service sales and marketing activities to promote service products and capabilities, grow the service business, and increase service revenue.
  • Meet and communicate regularly with customers, opinion leaders, sales, technical, and service personnel to ascertain market changes and customer needs.
  • Support the development, implementation, and revision of service product offerings to meet market expectations and to drive increased revenue and contract coverage by capturing customers not currently purchasing bioMerieux service contracts.
  • Facilitate service sales training to appropriate internal and external bioMérieux personnel.
  • Support the development or revision of service product information sheets, brochures, advertising, etc. in collaboration with company marketing department.
  • Establish and maintain Service Sales and Marketing communications with field sales, field service, marketing, and customers to ensure attainment of customer satisfaction through programs and policies that are being developed consistent with customer needs and desires.
             Support other bioMerieux sales efforts such as business reviews, trade shows, national/regional corporate customer meetings.
Typical Studies-Experience, Skills and Qualifications:
Studies-Experience:
  • Knowledge of various product lines and service portfolio.
  • Strong knowledge of sales principles.
  • BS/BA degree.
  • Minimum of seven years product or service sales experience, preferably with bioMerieux product lines.
Skills and Qualifications:
  • Excellent oral and written communication and presentation skills.
  • Excellent interpersonal skills to work interdepartmentally and cross functionally for success.
  • Strong financial and analytical capabilities.
  • Knowledge of contractual provisions and experience negotiating pricing and terms and conditions.
  • Computer skills required, including proficiency in Microsoft Word, Excel, and PowerPoint.
  • Knowledge/experience with Salesforce.com.
  • Minimum of 10% travel required.
#biojobs
#LI-CT1

Please be aware that recruitment related scams are on the rise. Fraudulent job postings are being placed on other websites, and individuals posing as bioMérieux Talent Acquisition team members are reaching out via email or text message in an attempt to collect your personal and confidential information. In some cases, these scammers are also conducting bogus interviews prior to extending fraudulent offers of employment. Beware of individuals reaching out using general phone numbers and non-bioMerieux email domains (i.e. Hotmail.com, Gmail.com, Yahoo.com, etc.). If you are concerned that an interview experience or offer of employment might be a scam, please make sure you are searching for the posting on our careers site https://careers.biomerieux.com/ or contact us at [email protected].

BioMérieux Inc. and its affiliates are Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Please be advised that the receipt of satisfactory responses to reference requests and the provision of satisfactory proof of an applicant’s identity and legal authorization to work in the United States are required of all new hires. Any misrepresentation, falsification, or material omission may result in the failure to receive an offer, the retraction of an offer, or if already hired, dismissal. If you are a qualified individual with a disability, you may request a reasonable accommodation in BioMérieux’s or its affiliates’ application process by contacting us via telephone at (385) 770-1132, by email at [email protected], or by dialing 711 for access to Telecommunications Relay Services (TRS).

Share: share to e-mail