Field Application Specialist

This job posting is no longer active.

Location: Field, United States
Position Type: Unfixed Term
Job Function: Other

A world leader in the field of in vitro diagnostics for more than 60 years, bioMérieux provides diagnostic solutions which determine the source of disease and contamination to improve patient health and ensure consumer safety.

In North America we have more than 6,200 team members across 11 sites or subsidiaries, including Salt Lake City-based BioFire Diagnostics and one subsidiary in Montreal, Canada.

Come and join a family-owned global company with a long-term vision, and a human-centered culture.

Description

Field Application Specialist 1 - Food Safety and Quality Division will provide solution-oriented customer training, implementation, technical support, and troubleshooting remotely and at customer sites for bioMerieux Industrial Applications Food Safety and Quality product lines. This position is expected play a strong role in customer retention and loyalty. The Field Application Specialist I role facilitates teamwork and cooperation, contributes to efficiency and productivity, and fosters a positive work environment.

This territory will cover CO, WY, MT, SD, NE, IA, KS, OK

*This position will average approximately 40-60% overnight travel, and could vary during different business cycles

*Occasionally international travel could be requested

Primary Duties:

Coordinate and provide customer product training, implementation support, ongoing technical support
Respond to customer needs and internal inquiries, including accurate documentation in CRM, meeting regulatory standards and requirements
Provide consistent follow-up to meet customer satisfaction and other key performance indicators
Provide efficient territory management, adhere to expense budget and support revenue objectives
Travel outside of territory as needed to support overall team and departmental performance
Complete all regulatory, departmental and product training as required in role and agreed upon with Manager

Qualifications:

Bachelor’s Degree in microbiology, biological sciences or similar technical fields
5-10 yrs work experience will be accepted in lieu of a degree

Experience:

1-3 years related microbiology laboratory or biological sciences experience – prefer Food Industry

Knowledge, Skills, and Abilities:

Demonstrate strong leadership skills, able to work independently, effectively multitask to meet deadlines and competing priorities in a fast paced environment
Proficient in Windows OS, MS Office programs
Exhibit sound decision-making ability, including problem resolution and troubleshooting.
Excellent interpersonal and diplomacy skills, excellent verbal and written capabilities. English fluency required
*Spanish language capability is a plus

The estimated salary range for this role based in the field is between $80,000 – 101,500. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux’s bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate’s experience and will be presented in writing at the time of the offer.

In addition, bioMérieux offers a competitive Total Rewards package that may include:

· A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options

· Company-Provided Life and Accidental Death Insurance

· Short and Long-Term Disability Insurance

· Retirement Plan including a generous non-discretionary employer contribution and employer match.

· Adoption Assistance

· Wellness Programs

· Employee Assistance Program

· Commuter Benefits

· Various voluntary benefit offerings

· Discount programs

· Parental leaves

Please be aware that recruitment related scams are on the rise. Fraudulent job postings are being placed on other websites, and individuals posing as bioMérieux Talent Acquisition team members are reaching out via email or text message in an attempt to collect your personal and confidential information. In some cases, these scammers are also conducting bogus interviews prior to extending fraudulent offers of employment. Beware of individuals reaching out using general phone numbers and non-bioMerieux email domains (i.e. Hotmail.com, Gmail.com, Yahoo.com, etc.). If you are concerned that an interview experience or offer of employment might be a scam, please make sure you are searching for the posting on our careers site https://careers.biomerieux.com/ or contact us at [email protected].

BioMérieux Inc. and its affiliates are Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Please be advised that the receipt of satisfactory responses to reference requests and the provision of satisfactory proof of an applicant’s identity and legal authorization to work in the United States are required of all new hires. Any misrepresentation, falsification, or material omission may result in the failure to receive an offer, the retraction of an offer, or if already hired, dismissal. If you are a qualified individual with a disability, you may request a reasonable accommodation in BioMérieux’s or its affiliates’ application process by contacting us via telephone at (385) 770-1132, by email at [email protected], or by dialing 711 for access to Telecommunications Relay Services (TRS).