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Sr. Field Application Specialist

This job posting is no longer active.

Location: Seoul, Korea, Republic of
Position Type: Unfixed term
Job Function: Posting date:

Major Responsibilities

  • Coordinate and provide technical ongoing support to bioMérieux systems and reagents
    • Training onsite visit customer
    • Trouble shooting for system and reagents
    • Evaluation for system
    • Guide or coach other professionals
    • Provide mentoring, coaching, advanced training, supporting of FAS new comers
  • Answer internal and external customer inquiries according to established standards and ensure documentation in ERP system
  • Provide consistent follow up of the Installed Base to ensure customer satisfaction and meet minimum key performance indicators.
  • Comply with quality, legal and ethical standards as well as company policies
  • Recognized expertise on the market, ability to interact with KOL
  • Contribute to project related to her/ his field of expertise

Qualifications

  • Bachelors or master degree in Natural science, Bioscience, Biotechnology and Clinical laboratory
  • More than 4 years of experience in Customer Service, Sales, Application and Training operations, Medical technologist
  • Demonstrate teaching, training skills, able to work independently, effectively multitask to meet deadlines and competing priorities in a fast paced environment.
  • Proficient in Windows OS, MS Office programs
  • Key contributor for service Offer and deployment, with clear understanding of the workflow at customer lab, having a broader vision of the solution proposed to the lab
  • Ability to train peers and/or news comers, as well as distributors, in his /her area of expertise
  • Good interpersonal and communication skills, creative, committed and good team workable
  • Fluent English level

Job ID: 16085
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