Strategic Accounts Manager - Southeast Region (Atlanta)

Description

At BioFire Diagnostics, LLC. we make the world a healthier place by providing molecular solutions that lessen the time to medical results and empower healthcare professionals to make better diagnostic decisions.

We are proud to be part of the bioMérieux family and the 5,000+ team members across 12 sites and subsidiaries in North America committed to our mission to help save lives around the globe through the power of diagnostics.

Come be a part of our team and our mission as a Strategic Accounts Manager (SAM)!

This Strategic Account Manager, preferably located in Atlanta, GA will cover part of our Southeast region. Applicants are expected to reside and have well-developed relationships in the assigned region. This position is responsible for managing all sales related tasks in the assigned BFDX territory for all products commercially available. The Strategic Accounts Manager will be responsible for all activities related to the direct sales efforts in named strategic accounts (US).  The Strategic Accounts Manager will closely manage sales performance of all products relative to forecast and provide reports for each product line.  Input into marketing programs, product forecasts, customer support programs and product development will also be required. The Strategic Accounts Manager will be responsible for and accountable for achieving or exceeding revenue goals.

Principal Job Duties and Responsibilities:

1. Drive profitable sales growth.
2. Focus on business retention. Protect base business.
3. Direct and coordinate sales activities in designated accounts.
4. Work collaboratively with region team members and/or corporate accounts to develop growth and retention strategies for designated accounts.
5. Work closely with Marketing on product forecasts, pricing, generation of necessary sales tools and competitive analysis.
6. Generate appropriate sales materials and coordinate with Marketing as required to achieve any internal approvals.
7. Provide leadership and possess the ability and experience to assist in all levels of sales process from lead generation to closing sales.
8. Comply with company policy and within the guidelines of BioFire Diagnostic’s Quality System.
9. Data management utilizing the company CRM software including tracking and reporting all customer interactions within the CRM.
10. Implement sales report or process for extracting information from CRM which highlights sales activities, won sales, lost sales with reasons, and feedback for marketing, sales admin, customer support, manufacturing and R&D.
11. Monitoring and tracking all expenses related to sales.
12. Assisting customer support with customer management.
13. Assisting marketing with input to marketing programs.
14. Provide accurate sales projections for instrument and reagent production.
15. Attend outside conferences and tradeshows promoting products.
16. Travel (at least 70%) to interface with sales reps and clients.

Minimum Qualifications

Training and Education:  This position requires the knowledge and skills normally acquired through completion of a Bachelor’s degree (BS) in Biology, Chemistry, Biochemistry or related field.  

Experience: Typically requires 3(+) years of successful sales experience. 
The knowledge of Molecular and Micro Biology laboratory techniques such as PCR, is highly desired.  Practical territory management and sales experience in life science instrumentation and reagents is required.  Ability to manage through others and be part of an effective team is a must.  Proactive attitude, ambition and the confidence necessary to achieve aggressive goals is necessary for success in this position.
Must be familiar with Microsoft office; PowerPoint, Work and Excel, and contact management databases.
Should be comfortable and have experience, presenting technical information to audience with various levels of scientific and financial experience.
Lab experience is preferred.
Experience working in diagnostics or clinical applications is strongly desired.

Skills:

Presentation skills are essential

Sales negotiation skills

Understanding of complex sales cycles

Ability to identify and influence key decision makers throughout all levels of customer organizations, including Key Opinion Leaders and the Executive level “C” Suites.

Communication skills required for selling and support

Problem solving

Decision making

Management skills

Physical Requirements:

Should be able to lift 55-65 lbs. comfortably.

Should be able to manage physical requirements necessary for frequent travel.

This position requires successful completion of background checks, drug screens, and other such consumer reports as necessary for vendor credentialing purposes.