Location: Salt Lake City, UT, United States
Position Type: Unfixed Term
Job Function: Engineering
At BioFire Diagnostics, LLC. we make the world a healthier place by providing molecular solutions that lessen the time to medical results and empower healthcare professionals to make better diagnostic decisions.
We are proud to be part of the bioMérieux family and the 5,000+ team members across 12 sites and subsidiaries in North America committed to our mission to help save lives around the globe through the power of diagnostics.
Come be a part of our team and our mission as a Technical Instructional Developer!
The Technical Instructional Developer (TID) will be responsible for designing, developing, and implementing training tools that supports Consumable Manufacturing and other departments as needed. The TID contributes on projects individually and within a project team – generally under the leadership of a more experienced individual (e.g. Lead, Engineers and/or Managers). The content is developed using various instructional methodologies including but not limited to, online training modules, simulations, applications, performance support tools, and other digital materials. Performs work in compliance with company policy and within the guidelines of BioFire Diagnostics’ Quality System. The TID is expected to work and communicate well with other team members and leadership. The TID works within the Engineering team and receives direction and is supervised by the Manufacturing Engineering Support Manager.
Principal Job Duties and Responsibilities:
Performs all work in compliance with company policy and within the guidelines of BioFire Diagnostics Quality System.
Builds interactive online training modules, training shorts, videos, and other multimedia to engage team about safety, compliance, troubleshooting guides, and other job enhancement topics.
Communicates effectively up and down through the organization, laterally, and within teams they support.
Synthesizes technical content in a stimulating and effective manner.
Meets with subject matter experts (SME) to understand and organize content.
Identifies and creates technical training solutions. Bring innovative and creative thinking to the design of business/functional learning solutions.
Tests and uploads courses into the learning management system (LMS).
Administers users and all functions of the LMS.
Provides training to engineering teams supporting Consumables Manufacturing for regulated medical device products and sub-assemblies.
Coordinates and/or facilitates training courses from a range of curriculums including new employee skills training, general professional development courses, and others including webinar-led venues.
Plans, supports, and provides training to others using engineering concepts, company SOPs/WIDs, department SOPs/WIDs to ensure adequate skills.
Completes all training documenting requirements timely and accurately including post-training follow-up.
Maintains and refreshes content in existing e-learning courses.
Confers with management, leads and employees to gain knowledge of work situations requiring training and to better understand changes in policies, procedures, regulations, business initiatives and technologies.
Involved with the development, reviews, improvements, and maintenance of the training matrix, as it relates to FDA regulations and Standard Operating Procedures.
Writes training programs, including outline, text, handouts, and tests.
Monitors training effectiveness.
Provides weekly/monthly/quarterly status reports on training activities and events.
Maintains records in compliance with regulatory requirements, current Good Manufacturing Practices (cGMP), and Standard Operating Procedures (SOP).
Performs additional tasks as assigned by management.
Training and Education:
High School diploma; Associates Degree or Bachelor’s degree in technical field, communications/design-related, education, business or equivalent education is preferred.
3+ years hands-on experience in communication design, multimedia, film, video, or production art is preferred.
Minimum of 2 years of experience in an FDA/ISO manufacturing environment is preferred.
2-5 years of experience as Technical Trainer and/or Instructional Developer is preferred.
Experience in industry and knowledge of cGMP/QSR/ISO is preferred.
Knowledge of and experience in developing training modules is a must.
Experience with the following is preferred:
Ability to contribute to storyboard and script development for instructional videos and animations.
Stays up-to-date with design trends and production best practices and is willing to try new ideas to design and produce better content.
Ability to quickly learn new software applications to accomplish production tasks.
Producing e-Learning content in Articulate 360 or similar software tool.
Learning Management System (LMS).
Conducting on-location video shoots/interviews.
Working knowledge of Microsoft Office Applications (Word, Excel, PowerPoint).
Ability to write simply and coherently from multiple sources (verbal, written, visual).
Must be flexible to accommodate off shift hours if needed.
Genuinely interested in training with a positive attitude.
Passionate about creating interactive learning.
Demonstrates willingness and desires to share job knowledge and experience.
Group collaboration solutions using audio or video media.
Patience and the commitment to do the job in a team atmosphere.
Excellent communication skills and people oriented.
Independent, self-starter working style with follow through ability.
Ability to learn quickly, multi-task and schedule time efficiently.
Allocate resources as needed to support training.
Travel: minimal travel - up to 10%.
Able to safely lift 50 pounds.
Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and vision to record, prepare and communicate appropriate reports.