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Key Account Manager - Clinical (Thailand)

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Location: Bangkok, Thailand
Position Type: Unfixed Term
Job Function: Sales & Key Account Management

Responsibilities

  • Visit  clinicians and laboratory staff on regular basis  to promote and  create awareness, interest and adoption on syndromic testing and dedicated to the region sales for all related product range
  • Constantly recruit and develop Key Opinion Leaders, Speakers and Advocates
  • Follow up closely with the key accounts and pilots targeted; lead by Sales Manager, RBMs to implement and achieve the goals of the all the Franchises
  • Drive sustainable projects i.e. Continuing Medical Education activities, work with Medical affairs on local evidence  
  • Develop the new market in the responsible region and to ensure repeat sales and develop additional accounts in order to achieve profitable sales goals.
  • To provide prompt service to customers by participating in the preparations of an installation, giving a demonstration, training and or instruction for the proper use of our instruments and/or products.
  • Follow up closely with the key accounts and pilots targeted; lead by Sales Manager, RBMs to implement and achieve the goals of the all the Franchises
  • To handle product complaints by passing the complaint/s to Customer support and ensure that such complaints are solved as soon as possible with proper follow up.
  • To maintain adequate records i.e. customer masterlists and profiling, account universe and to submit weekly call reports and monthly reports including competitive activities and market trends.
  • To execute company marketing strategies and provide feedback on feasibility, success factors and areas for improvements including the strategies of competition by collecting and reporting the information of marketing, distributors and competitors
  • To keep up-to-date on product knowledge relating to bioMerieux products and that of its competitors.

 

Coordinating /Communication

  • To cooperate and work closely with different stakeholders in the business process including external partners (Distributors) and internal partners i.e. finance, QA/RA, supply chain and customer service departments to ensure the best distribution service to customers.
  • Assist actualizing various marketing promotion plans requested by sales manager/Marketing manager/ RBM’s.
  • To proactively share info and cooperate with fellow team members in ASEAN and other personnel within the organisation where necessary.
  • Design and Organize or participate in the customers meeting, evaluating and reporting the effect.
  • To provide customers / opinion leaders with up-to-date information on the company and its activities.
  •  

Skills/Educational Requirements:

  • BSc in Medical Technology.
  • Minimum 3 years in Sales or Marketing experience in the IVD Healthcare business.
  • Good communication skills, public speaking, presentation skill and negotiation skill
  • Valid Driver's license with an excellent record
  • Independent worker and  a self-starter
  • Dynamic, people oriented and customer centric individual
  • Excellent selling skills with successful track record
  • Excellent communication/presentation skills and listening skills
  • Good communication in Thai and English to interact with key stakeholders

 

 

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