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Location: CRAPONNE, France
Position Type: Fixed-Term
Job Function: Customer Service
A world leader in the field of in vitro diagnostics for over 55 years, bioMérieux conceives, develops, produces and markets diagnostics solutions (systems, reagents, software and services) intended for clinical and industrial applications, which determine the origin of a disease or a contamination to improve the health of patients and insure consumer safety.
bioMérieux is present in 44 countries and serves more than 160 countries with the support of a large network of distributors. Its corporate headquarters are located in Marcy l’Étoile, near Lyon, in France.
Our Industrial Microbiology Unit brings together more than 800 employees around the world. Our mission is to provide the agri-food, pharmaceutical and cosmetic industries with microbiology control solutions to improve product safety and quality, as well as their productivity. We develop innovative solutions that cater each client’s requirements and enable them to maintain brand reputation.
Joining bioMérieux is choosing to be a part of an innovative company with a long term vision, committed to the service of public health and carried out with a humanist corporate culture.
Our Company offers numerous possibilities for professional development: you want to contribute to help save lives across the globe? Join the 13,000 employees of bioMérieux!
As part of bioMérieux's Digital Transformation program, the Global Industry Customer Service (GiCS) is involved at several levels in the deployment of this digital strategy for the Service Industry community.
Within the GiCS department, as part of a temporary replacement, you will have, as Digital Project Manager / Digital Learning Project Manager, to manage and support our trainers in the deployment of the digital bioMérieux strategy for all of our Industry technical training courses.
What will be your mission within bioMérieux?
Manage the deployment of the Immersive Learning project within the GiCS team, a project aimed at digitizing all of our technical training.
Guarantee that the digital training contents are clear, synthetic and professional.
Support trainers in defining their digital training path and in producing training materials for field service engineers; Application Specialist, technical Service Engineers and Industry hotliners. (videos, infographics, e-learning, etc.).
Ensure the availability of our targeted Industry trainings for the 2021-2022 roadmap on the training platform.
Be the technical referent for the deployment of digital support.
Support the GiCS teams in the creation of digital content and the use of associated tools.
Update our intranet website, the BOB environment.
Represent the GiCS and ensure that the needs of the industry service community are taken into account in digital projects (Immersive Learning, One bioMérieux, Customer Portal, etc.).
Supervise the work of a trainee who will support the team in the realization of the training contents.
Who are you ?
Working at bioMérieux means being involved long term with a pioneering, visionary and constantly growing company that allows its employees to live a stimulating and inspiring experience in a fulfilling work environment.
Our internal mobility policy offers numerous opportunities for each of our 13 000 employees to blossom throughout their career, while respecting each employee’s individual talents as well as their personal and professional development.
At bioMérieux, over 200 professions - both scientific and non-scientific - offer our employees the opportunity to broaden their fields of expertise and develop cross-functional careers. We provide a rewarding experience in an international company that brings together talents from diverse backgrounds, thus fostering a daily aspiration to go beyond the limits.
Helping improve public health around in the world : our mission gives purpose to every profession practiced within the company.
bioMérieux is an Equal Opportunity, Affirmative Action Employer. M/F/Vet/Disability/Sexual Orientation/Gender Identity/GINA.