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Software Delivery (Dev Ops) Engineer I

Location: Salt Lake City, UT, United States
Position Type: Unfixed Term
Job Function: Information Technology

Description

Come be a part of our team and our mission

At BioFire Diagnostics, LLC. we make the world a healthier place by providing molecular solutions that lessen the time to medical results and empower healthcare professionals to make better diagnostic decisions.

We are proud to be part of the bioMérieux family and the 5,000+ team members across 12 sites and subsidiaries in North America committed to our mission to help save lives around the globe through the power of diagnostics.

BioFire Software Delivery (Dev Ops) Engineers work with teams of software developers to build, package and deploy web-based software applications. They understand the software development lifecycle and advise technical teams throughout. They monitor server and application performance and provide feedback to technical teams and business users.

The Dev Ops Engineer will build servers, configure subnets and routes, install software and secure the systems. They will have a strong knowledge of server operating systems (primarily Windows, and some Linux), as well as virtualization and cloud management. They will build and maintain operational tools for deployment, monitoring and analysis of on premise and cloud infrastructure. They will write scripts to perform as much of this work as possible.

Dev Ops Engineers provide technical guidance to development teams, and act as the sys admin for development teams as needed. They review software configurations and help teams prepare their applications for delivery. They create and maintain multiple environments, including DEV, TEST and PROD, for many applications and systems.

Dev Ops Engineers understand business needs and use their judgment to architect and implement infrastructure to meet the needs of the business. They understand best practices and continually look for ways to help the IT group improve.

Essential Job Duties and Responsibilities

  1. Perform all work in compliance with company policy and within the guidelines of BioFire Diagnostics’ Quality System.
  2. Perform duties as detailed in BioFire Diagnostics’ technical mission and Code of Business Conduct.
  3. Maintain existing infrastructure solutions. Perform routine administration, maintenance, and troubleshooting.
  4. Implement new infrastructure solutions or integrate business services into the existing solutions.
  5. Provide proactive, reactive, or on call technical support, and trouble ticket resolution.
  6. Provide escalation level support for the remote IT organization and the Corporate Helpdesk.
  7. Create and maintain detailed functional and operational documentation.
  8. Provide support to software development teams in building, packaging and deploying software throughout the software development lifecycle.
  9. Complete projects on time with minimal supervision from IT managers
  10. Work with business stakeholders and software development teams to define infrastructure requirements and design solutions based on those requirements.
  11. Design solutions and processes to optimize operational efficiency, systems availability and performance.
  12. Ensure proper policies and procedures are documented and practiced.
  13. Work with and learn from senior Dev Ops Engineers.
  14. Continually update technical knowledge and skills.
  15. Participate in software development planning and IT infrastructure and support discussions and implement decisions.
  16. Performs other duties as assigned.

Supplemental Data

None.

Qualifications

Training and Education

Requires a Bachelor of Science in a technical field OR equivalent certifications and/or experience.

 

Acceptable certifications include, but are not limited to:

 

  1. Microsoft Technology Associate (MTA)
  2. Microsoft Certified Solutions Associate (MCSA)
  3. Microsoft Certified Solutions Expert (MCSE)
  4. Microsoft Certified Azure Fundamentals
  5. Microsoft Certified Azure Administrator Associate
  6. Microsoft Certified Azure Developer Associate
  7. Microsoft Certified Azure Solution Architect
  8. Microsoft Certified Azure Security Engineer Associate
  9. ITIL Foundation Certification
  10. ITIL Intermediate Certification
  11. ITIL MALC Examination
  12. ITIL Expert Certification

Experience

This is an entry-level role. No previous experience is required; however, previous directly related experience is preferred.

Knowledge, Skills and Abilities

  1. Understanding of SDLC.
  2. Automated software deployment using Octopus Deploy or similar automated deployment and release management tool.
  3. Software build management and continuous integration using TeamCity or similar build manager.
  4. Software code source control using Perforce, Git or similar source code management tool.
  5. Understanding of Visual Studio.
  6. Containerization using Docker or similar tools.
  7. General understanding of SQL management.
  8. General understanding of Systems Administration, including virtualization with Hyper-V.
  9. Experience managing deployments to and updates in the cloud, particularly AWS and Azure.
  10. Excellent written and verbal communication skills.

Physical Requirements

Able to lift up to 50 pounds. Occasional late work hours, as needed. 

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