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Application Specialist

Location: Beijing, China
Position Type: Fixed-Term
Job Function: Customer Service

1. PRIMARY PURPOSE AND OVERALL OBJECTIVE OF THE JOB

- Provide support and troubleshooting to internal and external customers.

- Handle complaints per established guidelines: open, follow investigative stages, and close.

- Internal & External product training provide

- Perform laboratory testing

 

2. KNOWLEDGE AND EXPERIENCE REQUIRED FOR THE JOB

Experience & Personality:

- Minimum 3 years working experiences in hospital laboratory or technical support and troubleshooting experience in the medical device company, IVD experience is preferred

- Knowledge of bioMerieux’s product is preferred

- Good interpersonal and communication skills

- Good team player and taking the ownership of the job responsibility

 

3.Education & Knowledge:

- Bachelor’s Degree or above in Medical Examination

-At least 0.5 years experience in hospital

- Basic English skill of reading and writing

- Good computer knowledge

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