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Supply Chain Intern

Location: Firenze, Italy
Position Type: Trainee/Intern

A world leader in the field of in vitro diagnostics for over 55 years, bioMérieux conceives, develops, produces and markets diagnostics solutions (systems, reagents, software and services) intended for clinical and industrial applications, which determine the origin of a disease or a contamination to improve the health of patients and insure consumer safety.

bioMérieux is present in 44 countries and serves more than 160 countries with the support of a large network of distributors. Its corporate headquarters are located in Marcy l’Étoile, near Lyon, in France.

Joining bioMérieux is choosing to be a part of an innovative company with a long term vision, committed to the service of public health and carried out with a human-centered corporate culture.

Our Company offers numerous opportunities for professional development. You want to  help save lives across the globe? Join the 13,000 employees of bioMérieux!






The primary purpose of the Stagiaire in Supply Chain, Italy is to support the supply chain team on handling customers logistics questions and complaints, support corrective actions implementation, and help consolidate key performance indicators


Main Accountabilities:  

  • Register customer complaints and logistic claims in SAP, using dedicated templates
  • Support team on products allocations processes, for products in back-order situation
  • Answer simple customer questions on delivery status, using dedicated communication templates
  • Support compilation and analysis of supply chain Key Performance Indicators
  • Contribute to master data creation and updates in our systems, for customer and product information
  • Support new projects on improvements projects, some in interaction with our Global supply chain headquarters in France
  • Generate ideas, analyze and elaborate action plan on all subjects that can improve day to day process and activity



Typical Studies-Experience, Skills and Qualifications:


  • Bachelor’s Degree required
  • Master in Supply Chain or customer service is a plus
  • Excellent knowledge of EXCEL, Power Point, WORD, Outlook
  • Strong customer service mindset : customer-satisfaction driven
  • Collaborative. Able to work well within a team
  • Strong proactive communication skills (with customers, and within team)
  • Action-oriented, issue-solving, and driven to deliver. Focused on delivering best possible results for the organization, and shows determination, resourcefulness and a sense of purpose in achieving this
  • Curious and willing to learn. An inquisitive, open-minded type, who seeks out new ways to support the development of the organization




Working at bioMérieux means being involved long term with a pioneering, visionary and constantly growing company that allows its employees to live a stimulating and inspiring experience in a fulfilling work environment

Our internal mobility policy offers numerous opportunities for each of our 13 000 employees to blossom throughout their career, while respecting each employee’s individual talents as well as their personal and professional development.

At bioMérieux, over 200 professions - both scientific and non-scientific - offer our employees the opportunity to broaden their fields of expertise and develop cross-functional careers. We provide a rewarding experience in an international company that brings together talents from diverse backgrounds, thus fostering a daily aspiration to go beyond the limits.

Helping improve public health around in the world : our mission gives purpose to every profession practiced within the company.

bioMérieux is an Equal Opportunity, Affirmative Action Employer. M/F/Vet/Disability/Sexual Orientation/Gender Identity/GINA.

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