Field Application Specialist Apprentice - Valencia

A world leader in the field of in vitro diagnostics for over 55 years, bioMérieux conceives, develops, produces and markets diagnostics solutions (systems, reagents, software and services) intended for clinical and industrial applications, which determine the origin of a disease or a contamination to improve the health of patients and insure consumer safety.

bioMérieux is present in 44 countries and serves more than 160 countries with the support of a large network of distributors. Its corporate headquarters are located in Marcy l’Étoile, near Lyon, in France.

Joining bioMérieux is choosing to be a part of an innovative company with a long term vision, committed to the service of public health and carried out with a human-centered corporate culture.

Our Company offers numerous opportunities for professional development. You want to  help save lives across the globe? Join the 13,000 employees of bioMérieux!

As Field Application Specialist you will provide the effective and efficient technical support, customer training, troubleshooting and consultation to internal and external customers for the implementation and maintenance of the systems marketed by bioMérieux and the reagents consumption accomplishing the minimum key performance indicators for the product ID / AST range, including AMR.

What will be your mission in bioMérieux?

• Participate in income generation initiatives by promoting value-added products and services, developing and strengthening relationships with customers and the market.
• Coordinate and provide technical ongoing support  to bioMérieux systems and reagents : pre-installation, technical installation, configurations, connections, training on customer site
• Identify  internal and external customer training needs, evaluation of proposed solutions, development of documentation and implementation plans, and successful execution based on established timelines.
• Provide consistent follow up of the Installed Base to ensure customer satisfaction and meet minimum key performance indicators.
• Accomplish with quality, legal and ethical standards as well as company policies.

Who are you?

• Bachelor’s Degree in technical or life science field, Medical Technology, Clinical Microbiology
• Microbiology Specialty (preferably done through MIR/FIR/BIR)
• Good learner
• Customer & business oriented
• Excellent interpersonal and communication skills, both written and oral.
• Proficient in Windows OS, MS Office programs
• Ability to manage problems efficiently.
• Teamwork and autonomy to work alone.
• Advanced level of English

Role based in Valencia with availability to travel throughout the Iberian peninsula and abroad for training or specific projects. The main area of activity will be La Rioja, Navarra, Cantabria and País Vasco.

It is needed to accomplish the requirements for an Apprentice contract.

Working at bioMérieux means being involved long term with a pioneering, visionary and constantly growing company that allows its employees to live a stimulating and inspiring experience in a fulfilling work environment

Our internal mobility policy offers numerous opportunities for each of our 13 000 employees to blossom throughout their career, while respecting each employee’s individual talents as well as their personal and professional development.

At bioMérieux, over 200 professions - both scientific and non-scientific - offer our employees the opportunity to broaden their fields of expertise and develop cross-functional careers. We provide a rewarding experience in an international company that brings together talents from diverse backgrounds, thus fostering a daily aspiration to go beyond the limits.

Helping improve public health around in the world : our mission gives purpose to every profession practiced within the company.

bioMérieux is an Equal Opportunity, Affirmative Action Employer. M/F/Vet/Disability/Sexual Orientation/Gender Identity/GINA.