Join our Talent Network
Skip to main content

Help Desk Tech I

Location: Salt Lake City, UT, United States
Position Type: Unfixed Term
Job Function: Information Technology

Description

At BioFire Diagnostics, LLC. we make the world a healthier place by providing molecular solutions that lessen the time to medical results and empower healthcare professionals to make better diagnostic decisions.

We are proud to be part of the bioMérieux family and the 5,000+ team members across 12 sites and subsidiaries in North America committed to our mission to help save lives around the globe through the power of diagnostics.

Come be a part of our team and our mission as a Help Desk Technician!

Job Summary

Identifies, researches, and resolves technical problems requested by end users via telephone calls, email, or personal request.  Reports to Information Systems manager.  A wide degree of creativity and latitude is expected. Works under immediate supervision.

Essential Job Duties and Responsibilities

  1. Perform all work in compliance with company policy and within the guidelines of BioFire Diagnostics’ Quality System.
  2. Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
  3. Documents, maintains, upgrades or replaces hardware and software systems.
  4. Supports and maintains user account information including rights, security, and systems groups.
  5. Installs and configures requested software on end users computer.
  6. Setup new employees with network account, Email account, and telephone.
  7. Train end users on system use.
  8. Maintain list of company computer inventory.
  9. Run new phone or data cable when necessary.
  10. Make requested updates to building security system.
  11. Performs other duties as assigned.

Qualifications

Training and Education

Microsoft certification or equivalent experience.

Experience

1+ years working in Microsoft network environment, including Microsoft Active Directory service and Microsoft Exchange 2000. 

Physical Requirements

Ability to lift up to 60 lbs.

 

Share: share to e-mail

Similar Jobs

Help Desk Tech I

Salt Lake City, UT, United States
Information Technology

Help Desk Tech I

Salt Lake City, UT, United States
Information Technology

Salesforce Business Analyst III

Salt Lake City, UT, United States
Information Technology

Senior Software Manager

Salt Lake City, UT, United States
Information Technology

Software Delivery (Dev Ops) Engineer I

Salt Lake City, UT, United States
Information Technology

Project Manager

Salt Lake City, UT, United States
Information Technology

Business Analyst II

Salt Lake City, UT, United States
Information Technology

Business Analyst II

Salt Lake City, UT, United States
Information Technology

Business Analyst I or II (FI/CO)

Salt Lake City, UT, United States
Information Technology

Network Systems Engineer III or IV - Operational Technology Group

Salt Lake City, UT, United States
Information Technology

Project Manager, IS

Salt Lake City, UT, United States
Information Technology

Information Systems Engineer III or IV

Salt Lake City, UT, United States
Information Technology