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Product Manager Service - METER

Location: Istanbul, Turkey
Position Type: Unfixed Term
Job Function: Marketing

A world leader in the field of in vitro diagnostics for over 55 years, bioMérieux conceives, develops, produces and markets diagnostics solutions (systems, reagents, software and services) intended for clinical and industrial applications, which determine the origin of a disease or a contamination to improve the health of patients and insure consumer safety.

bioMérieux is present in 44 countries and serves more than 160 countries with the support of a large network of distributors. Its corporate headquarters are located in Marcy l’Étoile, near Lyon, in France.

Joining bioMérieux is choosing to be a part of an innovative company with a long term vision, committed to the service of public health and carried out with a human-centered corporate culture.

Our Company offers numerous opportunities for professional development. You want to  help save lives across the globe? Join the 13,000 employees of bioMérieux!




The Product Manager Service will be responsible for directing the Service activity for the METER Cluster to meet its strategic goals and to ensure customer satisfaction and company profitability. The PM is responsible for METER cluster service scope which includes subsidiaries, domestic and export distributors.


Position is to be based in Istanbul, Turkey.


What will your responsibilites be within bioMérieux?

  • Develop customer loyalty through premium service offer
  • Define the service strategy and its execution including: pricing policy based on margin strategy, marketing plans & new offers, budget as well as the Strategic plan in line with METER strategy
  • Be involved in commercial negotiation with main customer accounts
  • Achieve revenue and profitability budget
  • Be the voice of the customer with regional & global functions
  • Ensure that local teams (bioMérieux and Distributors) have the necessary training and organization as well as the ability to support the strategy
  • Support customer satisfaction survey activity with Quality department
  • Monitor changes in the markets with focus on competitors and regulation

Who are you?


Studies and Experience:

  • Higher education (MBA, MSc, Masters) with a minimum of 5 years of local and international experience in the field of sales & marketing of services.
  • Specific experience in the implementation of Service type business models (IT, consulting, etc…) is a plus

Skills and Qualifications:

  • Fluent English and Turkish
  • Ability to convince, influence, and gain support both in the internal networks of the company and with customers
  • Enjoy working in an intercultural and matrix environment with daily interaction with multidisciplinary teams
  • Very good communication skills, a good team spirit and synthesis and a strong customer orientation.
  • Be able to manage priorities and keep commitments.
  • Ability to travel 40-50% of the time within the METER region




Working at bioMérieux means being involved long term with a pioneering, visionary and constantly growing company that allows its employees to live a stimulating and inspiring experience in a fulfilling work environment

Our internal mobility policy offers numerous opportunities for each of our 13 000 employees to blossom throughout their career, while respecting each employee’s individual talents as well as their personal and professional development.

At bioMérieux, over 200 professions - both scientific and non-scientific - offer our employees the opportunity to broaden their fields of expertise and develop cross-functional careers. We provide a rewarding experience in an international company that brings together talents from diverse backgrounds, thus fostering a daily aspiration to go beyond the limits.

Helping improve public health around in the world : our mission gives purpose to every profession practiced within the company.

bioMérieux is an Equal Opportunity, Affirmative Action Employer. M/F/Vet/Disability/Sexual Orientation/Gender Identity/GINA.

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