Process Expert

1. Primary Purpose and Overall Objective of the Job:

 Optimize the sales administration process, ensuring proper operation and proposing improvements.

2. Main Accountabilities :

• Identify opportunities for improvement and leads the implementation of the complex and medium ones.
• Ensures accomplishment of the procedures of the basic rules of the SSC and the Group bMx, alerting potential detours.
• Analyze KPIs to detect weaknesses in the process and suggest improvements.
• Lead SSC Improvement projects and integration of new tasks.
• Fluid communication with operations for implementations
• Resolution of IS Tickets (new requests, changes in legislation)
• Direct contact with the BPO and IS.

3. Typical Studies-Experience, Skills and Qualifications :
   1. Studies-Experience :

• Graduate or advanced student economics or related careers ( not mandatory )
• Knowledge in Finance
• Demonstrated proficiency with an ERP and standard office software (MS Word, Excel, etc.)
• Domain design, implementation and process control
• Advanced knowledge in SAP
• Knowledge of applying regulations (customs/sanitary/others)
• Requires at least 2 years of experience in similar positions in multinational companies
  2. Skills and Qualifications :
• Fluent English level
• Ability to manage teams.
• Ability to take risks and work under pressure
• Interpersonal communication skills
• Ability to plan tasks and work in an organized way
• Orientation towards internal and external clients