Location: Brussels, Belgium
Position Type: Unfixed Term
Job Function: Customer Service
A family-owned company, bioMérieux has grown to become a world leader in the field of in vitro diagnostics. For almost 60 years and across the world, we have imagined and developed innovative diagnostics solutions to improve public health. Today, our teams are spread across 44 countries and serve 160 countries with the support of a large distribution network.
Come and join a family-owned global company with a long-term vision, and a human-centered culture.
The Customer Support Agent serves as a key customer service representative and is the initial point of contact for any incoming internal/external customer support requests to ensure high level of customer experience and satisfaction. In addition, the Customer Support Agent is in charge to communicate to internal /external customers about customer service related product changes or quality issues.
What will your responsibilities be within bioMérieux?
Supporting the customer support center team with the preparation, support and follow-up of various customer communication projects including various tasks:
Who are you?
What do we offer?
bioMérieux welcomes applications from all individuals, regardless of race, national origin, gender, age, physical characteristics, social origin, disability, union membership, religion, family status, pregnancy, sexual orientation, gender identity, gender expression or any unlawful criterion under applicable law. We are committed to treating all applicants fairly and avoiding discrimination.