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Customer Supply Coordinator

Location: Brussels, Belgium
Position Type: Unfixed Term

A world leader in the field of in vitro diagnostics for over 55 years, bioMérieux conceives, develops, produces and markets diagnostics solutions (systems, reagents, software and services) intended for clinical and industrial applications, which determine the origin of a disease or a contamination to improve the health of patients and insure consumer safety.

bioMérieux is present in 44 countries and serves more than 160 countries with the support of a large network of distributors. Its corporate headquarters are located in Marcy l’Étoile, near Lyon, in France.

Joining bioMérieux is choosing to be a part of an innovative company with a long term vision, committed to the service of public health and carried out with a humanist corporate culture.

Our Company offers numerous opportunities for professional development. You want to  help save lives across the globe? Join the 12,000 employees of bioMérieux!


What will your responsibilities be at bioMérieux?


The main mission is to provide support to Benelux customers from order entry to invoicing, acting as point of contact for customers’ questions or requests. This position acts as coordinator between logistic partners, shared service center, customers and internal departments for the resolution of potential issues impacting the delivery or the invoicing of the order in agreement with bioMérieux procedures and standards.

Responsibilities include:

  • Grant specific customers’ demands such as monolot delivery, Key Account requests
  • Handle the customer master Data in SAP, including the creation/ modification of prices in the system.
  • Back-up execution of sales administration daily tasks: allocation, Outbound Delivery creation (VL10), workflow, customer care
  • Support internal processes such as blocked deliveries, OTIF daily follow-up, monolot replenishment etc. in cooperation with other SC internal teams
  • Resolution of non-technical complaints and proposal/implementation of long-term solutions
  • Support Supply Chain Manager for sales administration related topics
  • Act as process expert and/or Key user in projects and Q2C processes improvement.
  • Prepare KPI & reporting for Sales Administration to support decision making


Who are you?

Training & Education :

  • Bachelor degree
  • Languages : French and Dutch mandatory, good comprehension of English


Experience & Skills :

  • Proficiency on SAP Sales modules, knowledge of other SC modules will be a plus
  • Good knowledge of Excel and MS Office
  • Good understanding of price structures - Knowledge of hierarchy in SAP is a plus
  • Customer orientated
  • Ability to take risks and work under pressure keeping final goal in mind
  • Analytical capacity of resolution of incidents
  • Proactive attitude and team spirit
  • High level of commitment and accountability
  • Continuous qualifications' development in the field of SAP and other operating systems


Location :

Brussels, BE  

Working at bioMérieux means being involved long term with a pioneering, visionary and constantly growing company that allows its employees to live a stimulating and inspiring experience in a fulfilling work environment

Our internal mobility policy offers numerous opportunities for each of our 12 000 employees to blossom throughout their career, while respecting each employee’s individual talents as well as their personal and professional development.

At bioMérieux, over 200 professions - both scientific and non-scientific - offer our employees the opportunity to broaden their fields of expertise and develop cross-functional careers. We provide a rewarding experience in an international company that brings together talents from diverse backgrounds, thus fostering a daily aspiration to go beyond the limits.

Helping improve public health around in the world : our mission gives purpose to every profession practiced within the company.

bioMérieux is an Equal Opportunity, Affirmative Action Employer. M/F/Vet/Disability/Sexual Orientation/Gender Identity/GINA.


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