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Field Application Data IT Specialist

Location: Bogota, Colombia
Position Type: Unfixed Term

As a trusted partner, our Public Health mission is to make food systems safer, healthier and more sustainable. Throughout our global network in 27 countries, we offer to our customers a wide range of testing and innovative solutions dedicated to preventing health risks related to food, environment and consumer goods. External growth has been a key pillar of our history with more than 40 acquisitions completed in the last 10 years.

If you want to contribute to an inspiring long-term purpose, to be part of a fast growing company on a high-value market with significant build-up opportunities, and to grow in an entrepreneurial and warm environment, join us!

A world leader in the field of in vitro diagnostics for over 55 years, bioMérieux conceives, develops, produces and markets diagnostics solutions (systems, reagents, software and services) intended for clinical and industrial applications, which determine the origin of a disease or a contamination to improve the health of patients and insure consumer safety.

bioMérieux is present in 44 countries and serves more than 160 countries with the support of a large network of distributors. Its corporate headquarters are located in Marcy l’Étoile, near Lyon, in France.

Joining bioMérieux is choosing to be a part of an innovative company with a long term vision, committed to the service of public health and carried out with a humanist corporate culture.

Our Company offers numerous opportunities for professional development. You want to  help save lives across the globe? Join the 12,000 employees of bioMérieux!

 

Field Application Data IT Specialist  

Our Colombia subsidiary is looking for a Field Application Data IT Specialist who will work within the Customer Service department and will report to [Manager]

The Field Application Data IT Specialist is part of the backbone of our efforts to fight the Antimicrobial Resistance (AMR). He will bring our Data-IT solutions to their full potential, supporting the Antimicrobial Stewardship Programs (ASP) of our customers.

If you are a person who loves and thrives through challenges and wants to be part of a team that will make a difference, then this position is for you!

 

What will be your responsibilities within BioMérieux ?

 

  • Pre-sales phase:
    • Support sales team in tender processes
    • Support on request with demos and expertise on Lab organization
  • Implementation phase:
    • Assess and optimize customer data workflow in key-complex accounts
    • Help with our customers ASP requirements with our IT Solutions or gathering relevant needs to improve our offer
    • Manage configuration for Lab and Clinical users
    • Train and educate key users
    • Continuous Improvement of our IT Solutions
  • Support phase:
    • Be the second level support of customer in case of question and issue in key accounts
    • Train the trainer for our IT Solutions
  • Work with the guidance of IT Solutions, Medical affairs, and the Marketing Team
  • Promote HL7 connections to our customers and partners
  • Contribute to action plans for critical situations and or contribute to task force
  • Collaborate with our partners (Partners, LIS & HIS companies, Patient files, …) to improve communication and data exchange

 

Who are you ?

 

  • Bachelor’s degree in microbiology or bacteriology, or other health related (or equivalent professional work experience)
  • At least 2 years of working experience in Information Technology for Infectious diseases
  • WHONET software, manage and use of clinical epidemiology information
  • AMS Experience is a plus: proven experience in a health organization
  • Background in data management is a plus: middleware, interoperability, Data Analytics tools, and connectivity to health IT solutions
  • Knowledge of Salesforce and SAP is a plus
  • Curious, able to learn by him/herself, open to new technologies.
  • Customer driven
  • Ability to analyze, recommend, and challenge proposals to create the most effective solutions.
  • Good written and oral communication, efficiency to deliver clear messages
  • Team player
  • Sense of autonomy and (self-)discipline
  • Good organizational skills/ability to multi-task.
  • Agility and capacity to work under pressure and in a moving and challenging environment.
  • Fluent in English: oral and written.
  • Willing to travel: up to 60%
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