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Contract Administrator

Location: St Laurent, Canada
Position Type: Unfixed Term
Job Function: Other

Primary Purpose and Overall Objective of the Job:

Contribute to tenders, bids, offers, orders, contract, and pricing management by coordinating with different stakeholders, on time, and with a high level of accuracy to support the company in successfully achieving its financial objectives.


Main Accountabilities: 

•             Manage the entire tender process: from scouting, production, final submission, tender award, and contract governance.

•             Prepare, review, and ensure compliance of all documents for bids and offers for customers (existing and/or new, public and/or private), on time and in close cooperation with the Sales team.

•             Manage all administrative documentation and records. Draft the different types of documents (e.g. contract extensions, product changes, price increases, etc.).

•             Maintain pricing, customer master data and contracts in SAP. Manage all contract amendments and renewals. Provide sales data reporting and analysis.

•             Manage equipment orders, from PO to invoice.

•             Provide exceptional service to both our external and internal customers.

•             Participate in special projects when required.

•             Ensure compliance with all corporate policies and local regulations while supporting the Sales team in reaching the financial targets.


Typical Studies-Experience, Skills and Qualifications:


•             Degree in Business or comparable experience.

•             Two (2) to five (5) years of experience in a similar activity and domain.

Skills and Qualifications:

•             Business/customer oriented. Team player.

•             Strong focus on continuous improvement.

•             Rigor, attention to detail, accuracy, anticipation, and organization.

•             Excellent communication skills, in both French and English, oral and written.

•             Very good knowledge of MS Office, ERP (SAP), CRM (Salesforce).

•             Adaptability/Flexibility/Ability to work in a national environment.

•             Good knowledge of laws on public procurement an asset.


Scope and Resources Accountability, Typical Performance Indicators:

•             Scope and Resources Accountability: Tender portfolio : number of tenders, bids, offers. Number of contract renewals per year.

•             Financial Indicators (revenue, budget, etc.): Tender budget; % of tender turnover vs total turnover of the entity.

•             Key Performance Indicators (KPIs): On-time delivery, positive response rate, quality and data accuracy.

•             Key Contacts (internal/external) and Interfaces: Customers, Sales, Marketing, Finance, Customer Service, and Sales Admin teams.

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