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Field IT Specialist

Location: Warsaw, Poland
Position Type: Unfixed Term
Job Function: Customer Service

A family-owned company, bioMérieux has grown to become a world leader in the field of in vitro diagnostics. For almost 60 years and across the world, we have imagined and developed innovative diagnostics solutions to improve public health. Today, our teams are spread across 44 countries and serve 160 countries with the support of a large distribution network.
Come and join a family-owned global company with a long-term vision, and a human-centered culture.

 

 

 

We are looking for a Field IT Specialist

Location: homebased in Poland

 

Are you an IT Specialist eager to play a key role improving our overall offer for our customers?

 

As one of our Field IT specialists you will be building the foundations of a healthy and robust IT infrastructure in our customers’ laboratories, by deploying, integrating, maintaining, updating our customer systems, and contributing to establishing a customer's high level of satisfaction.

 

What will your responsibilities be within bioMérieux?

 

Integrate our solutions in the customer environment:

  • Audit existing customer IT infrastructure. Consult with customer and with our own sales organization on the solution design, network requirements, security set-up.
  • Install and configure our solution software on physical or virtual infrastructure.
  • Connect our instruments and software with each other, and with the customer Laboratory Information Systems
  • Validate and qualify the data flow between all components.
  • Document the architecture and report on the installation project.

 

Support the customer post-deployment:

  • Install our remote service solution.
  • Diagnose, fix, update systems remotely or on site.
  • Act as customer focal point for IT & integration problem resolution
  • Work closely with our global Level 2 service organization to escalate important issues and for continuous learning and improvement.

 

Who are you?

  • IT Bachelor or Master in Information Systems, Computer Science or related technical field
  • A minimum of 2 years of working experience in Information Technology are a must
  • Strong background in IT technologies, including network, databases, middleware, interfaces, application integration, security.
  • Master network architecture and networking platforms configuration  (IP / Subnets / Gateway / routing / Firewall / VLAN / …)
  • Experience in Windows Client, Server, Linux installation and maintenance in physical and in virtual machines.
  • First-hand technical project management and customer consulting experience
  • Experience in Laboratory Information Systems (LIS) and/or In-Vitro Diagnostics (IVD) is a plus: understand a diagnostic laboratory workflow, analyzers connections, diagnostic data
  • You want the best for the customer for whom you use your ability to analyze, recommend, and challenge proposals to create the most effective solutions
  • In your daily work, you need to be able to deliver clear messages, to organize yourself and to multi-task
  • You are happy in a moving and challenging environment with an individual travel time of up to 70% of your time
  • You need to be fluent in English (oral and written); with your customers you are able to exchange at a professional level in Polish.


Why should you join us?

We are a family-run, international and innovative company with a corporate culture that puts people first. We are continuously working on our long-term vision in the service of public health.

 

We offer exciting experiences in a company that brings together talents from different backgrounds and creates an environment to grow personally every day. This was also recently rewarded with the TOP EMPLOYER certificate.

 

These are the benefits we offer you:


-    Attractive salary package
-    Opportunity for professional growth and shaping the organization
-    Challenging and International environment

-    Much attention o your development, among others at our in-house Merieux University
-    Permanent full-time employment position
-    All needed professional tools , also for private usage, including COMPANY CAR
-    Benefit package (private health care, Multisport Card, life insurance, Company  Social Benefits Fund)

 

Improving health worldwide - that's our mission, which gives real meaning to all the jobs in our company.

 

We look forward to receiving your application!

bioMérieux welcomes applications from all individuals, regardless of race, national origin, gender, age, physical characteristics, social origin, disability, union membership, religion, family status, pregnancy, sexual orientation, gender identity, gender expression or any unlawful criterion under applicable law. We are committed to treating all applicants fairly and avoiding discrimination.

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